Privacy Policy

MRKvogue Privacy Policy.
Last updated: 07-11-2024

This Privacy Policy describes how MRKvogue (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit the site, use our services, or make a purchase via mrkvogue.com (the "Site") or otherwise interact with us (collectively referred to as the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or any other person whose information we have collected under this Privacy Policy.

Carefully read this Privacy Policy. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any of the Services.

Changes to this Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes in our practices or to address other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific purposes outlined below, we may use the information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, meet any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we collect about you depend on how you interact with our site and use our Services. The term "personal information" refers to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information you provide directly to us through our Services may include:

  • Basic contact information, including your name, address, phone number, email.
  • Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information, including your username, password, security questions.
  • Shopping information, including the items you view, add to your cart, or add to your wishlist.
  • Customer support information, including any information you choose to include in communication with us, such as when sending a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly. You may choose not to provide this information, but this may prevent you from using these features or accessing them.

Information We Collect via Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you use our Site and your account, including device information, browser information, network connection information, IP address, and other information related to your interaction with the Services.

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from suppliers and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit card or debit card information, billing address) to process your payment, fulfill your orders, and provide the products or services you requested, in order to execute our agreement with you.
  • When you visit our Site, open emails, click on emails we send, or otherwise interact with our Services or advertisements, we or third parties we collaborate with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties is handled in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided to us by third parties, and we are not liable for the policies or practices of third parties. For more information, please see the section below, "Third-Party Websites and Links."

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to provide the Services, perform our agreement with you, including processing your payments, fulfilling your orders, sending notifications regarding your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating any returns and exchanges, and enabling the posting of reviews.
  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or post, and to show you advertisements for products or services. This may involve using your personal information to better tailor the Services and advertisements on our Site and other websites.
  • Security and Fraud Prevention: We use your personal information to detect, investigate, or address potential fraudulent, illegal, or harmful activities. If you choose to use the Services and register an account, you are responsible for securely maintaining your account details. We strongly recommend that you do not share your username, password, or other access details with others. If you believe your account has been compromised, please contact us immediately.
  • Communication with You: We use your personal information to provide customer support and improve our Services, in our legitimate interest to be responsive, provide effective services, and maintain our business relationship with you.

Cookies
Like many other websites, we use Cookies on our Site. For specific information about the Cookies we use in connection with using Shopify for our store, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services (including remembering your actions and preferences), to conduct analytics, and to better understand user interaction with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertisements on our Site and other websites.

Most browsers accept Cookies by default, but you can choose to configure your browser to delete or reject Cookies via your browser settings. Please note that deleting or blocking Cookies may negatively impact your user experience and cause some Services, including certain features and general functionality, to malfunction or no longer be available. Additionally, blocking Cookies may not fully prevent how we share information with third parties, such as our advertising partners.

How We Disclose Your Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy statements.
  • When you directly request us to disclose certain information to third parties, for example, to ship products to you or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect the Services, our rights, and the rights of our users or others.

In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (marked with *) about users for the purposes outlined in "How We Collect and Use Your Personal Information" and "How We Disclose Your Personal Information":

Categories:

  • Identifiers, such as basic contact details and certain order and account information.
  • Commercial information, such as order details, shopping information, and customer support information.
  • Internet or similar network activity, such as Usage Data.

Categories of Recipients:

  • Vendors and third parties performing services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers).
  • Business and marketing partners.
  • Affiliates.

We do not use or disclose sensitive personal information to infer characteristics about you.

We have, in the past 12 months, "sold" and "shared" (as those terms are defined in applicable law) personal information for the purpose of conducting advertising and marketing activities, as follows:

Categories of personal information:

  • Identifiers, such as basic contact details and certain order and account information.
  • Commercial information, such as data about products or services purchased and shopping information.
  • Internet or similar network activity, such as Usage Data.

Categories of Recipients:

  • Business and marketing partners.

User-Generated Content
The Services allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to a public section of the Services, this content will be publicly available and accessible to everyone.

We do not control who will have access to the information you choose to make available to others, and we cannot guarantee that parties who access such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of information you make publicly available, or for the accuracy, use, or misuse of information you make public or receive from third parties.

Third-Party Websites and Links
Our site may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites. Information you provide on public or semi-public locations, including information shared on third-party social network platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitations on its use by us or by a third party. Our inclusion of such links does not imply any endorsement of the content on such platforms or their owners or operators, except as disclosed on the Services.

Children's Data
The services are not intended for use by children, and we do not knowingly collect personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information provided below to request its removal.

As of the effective date of this privacy policy, we have no actual knowledge that we have "shared" or "sold" personal information of individuals under the age of 18 (as defined by applicable law).

Security and Retention of Your Information
Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices
Depending on where you live, you may have some or all of the following rights with respect to your personal information. However, these rights are not absolute and may apply only in certain circumstances. In some cases, we may deny your request as permitted by law.

  • Right to Access / Knowledge: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
  • Right to Deletion: You may have the right to request the deletion of personal information we hold about you.
  • Right to Correction: You may have the right to request the correction of any inaccurate personal information we hold about you.
  • Right to Portability: You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and with specific exceptions.
  • Right to Opt-Out of Sale or Sharing or Targeted Advertising: You may have the right to request that we do not "sell" or "share" your personal information or opt-out of the processing of your personal information for purposes deemed as "targeted advertising," as defined by applicable privacy laws. Please note that if you visit our site with the Global Privacy Control opt-out signal enabled, depending on your location, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser you use to visit the site.
  • Right to Limit Use and Disclosure of Sensitive Personal Information: You may have the right to request that we limit our use and/or disclosure of sensitive personal information to only what is necessary to provide the services or reasonably expected goods.
  • Restriction of Processing: You may have the right to ask us to stop or limit the processing of your personal information.
  • Withdrawal of Consent: Where we rely on your consent for processing your personal information, you may have the right to withdraw your consent.
  • Objection: You may have the right to object to our decision if we refuse to process your request. You can do this by directly responding to our denial.
  • Manage Communication Preferences: We may send you promotional emails, and you can unsubscribe from receiving these at any time using the unsubscribe option in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those related to your account or orders you've placed.

You can exercise any of these rights as indicated on our site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable law, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before we accept such a request from an agent, we will require proof that you have authorized the agent to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request within a reasonable time frame as required by applicable law.

Complaints
If you have complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response to your complaint, you may, depending on your location, have the right to object to our decision by contacting us using the contact details below, or you may file a complaint with the local data protection authority.

International Users
Please note that we may transfer, store, and process your personal information outside the country where you reside, including in the United States. Your personal information may also be processed by employees and third-party service providers and partners in these countries. If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent ones issued by the relevant competent authority of the UK, as applicable, unless the data transfer occurs to a country that has been determined to offer an adequate level of protection.

Contact
If you have questions about our privacy practices or this privacy policy, or if you wish to exercise any of the available rights, please email us at info@mrkvogue.com.

MRKvogue
Zandlaan 14 - 8523
Ede, Gelderland,
6717LP, Netherlands